Privacy & Cookie Policy

Updated 3rd November, 2018

We value your privacy and appreciate that you trust us to protect that information.  This Privacy and Cookie Policy explains what information we collect from you, why we collect it, and how we protect it.  It also summarises your rights and tells you how you can exercise those rights, including by contacting Presst.

However, this policy does not apply to information about you collected by third party websites that may post links or advertisements on or otherwise be accessible from our website. The information collected by these third-party websites is subject to their own privacy policies.

Who we are

The party referred to as “we” or “our” in this Privacy and Cookie Policy is Presst, located at 31 Churchfield Way, Wisbech St Mary, Wisbech, Cambridgeshire PE13 4SY. Our data protection officer is contactable at info@presst.co.uk.  

If you have general question about the website or would like to update your marketing preference or make changes to your information, please go to the Contact Us page on this website to contact our Customer Care team. You can also log in to your account and update your details yourself.

What information do we collect?

This section of our Privacy Policy describes the categories of information collected by Presst, whether collected automatically, or provided voluntarily by you. 

Information collected automatically: 

• your IP address

• the internet browser and device you use

• data passed through applications you may download via our website

• the date and time you visit, and how you use our website and access its content

• if you place any orders, your purchase and payment history

If you are a registered Presst customer, we link this automatically-collected data to the other information we collect about you described below. We use this information for a variety of purposes described below. 

Information you provide when you create an account or make a purchase:

• name

• contact details (such as e-mail address, physical address, telephone numbers)

• password

• payment information (such as credit card or bank account details)

Information you provide when you personalize a product

When you personalize a product on our website, you may provide text or images that contain personal information, such contact details on a business card.

Information you provide if you write a review, enter a competition or contact Customer Care

If you provide any additional personal information when reviewing a product, our processing of all such information is governed by the applicable Ratings and Reviews terms and conditions. Please note that reviews posted on our website are public, so only include information you are comfortable being shared publicly.

If you enter a competition, you may share information about and we may publicly disclose that information if you are the winner.

You may also provide personal information when you contact our Customer Care team. 

You have the option not to provide personal information. However, doing so may prevent you from using some of our website features or placing orders for our products. Similarly, if you decline to let us place certain cookies on your device, our website will only have limited functionality (see more information about cookies below).

The website is not meant for use by children under the age of sixteen and children under that age are prohibited from creating an account or otherwise providing their personal information.

Why do we collect this information?

We use the information that we collect about you for the following purposes: 

• fulfil your order and provide related customer service;

• maintain, improve, and administer our website, 

• inform you about products and services that might be of interest to you, 

• provide co-branded offers with our partners,

• improve or personalize your online experience, our services, and our communications with you,

• identify and prevent fraud,

• enhance the security of our network and information systems,

• better understand how visitors use our website, and to determine the effectiveness of promotional campaigns and advertising.

Who has access to your information?

We limit access to your information to employees who have a need to use the information and are obligated to protect that information and keep it confidential.  We may also share your information with our sister companies. Our sister companies have a contractual obligation to comply with the terms of this privacy policy and to protect your information.  

We may also provide the information we collect about you to other companies, who may process the information on our behalf, including companies that assist us with: 

• Fulfilling or delivering your order

• Storing and securing data

• Processing payments

• Marketing, analytics, and fraud detection activities; or

• Customer service

We may also share the information as required or permitted by law, such as when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Use, or to protect our rights or property or those of others.

Finally, we may provide your information to one or more third parties in the event of a merger, acquisition, or corporate reorganization involving us.

How long do we keep your information?

We only retain your personal information for as long as is necessary for the purpose for which it is provided or because we are legally required to do so. 

What rights do you have to access and control the use of your information?

You have the right to

• access your personal information 

• unsubscribe from marketing or withdraw any specific consents you gave us 

• request a copy of the personal information that is being processed by us

• have errors in your personal information corrected

• have your personal information deleted (or altered so that you are not identifiable) or to restrict the ways in which we use your information – but in either case, only under specific circumstances prescribed by law

• lodge a complaint with your local data protection authority

How you can exercise these rights?

You can contact Customer Care to exercise any of the rights listed above by going to the Contact Us page on this website.

You may also exercise some of those rights on your own by going to My Account, and updating your personal information and preferences. 

Finally, you can also make your request by writing to Presst, 31 Churchfield Way, Wisbech St Mary, Wisbech, Cambridgeshire PE13 4SY. Please provide your name, e-mail address, mailing address and telephone number(s) and your specific request. Even if you choose to be placed on the Do-Not-E-mail, Do-Not-Call, and/or Do-Not-Mail lists, we may still communicate with you using any of these methods regarding your orders, your account or other administrative purposes.

How do we protect your information?

We maintain physical, electronic, and procedural safeguards designed to help us protect your personal information. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our website. When you establish an account at Presst, you choose a password to help protect your account information. You should select a strong password and keep it safe. You may change the password as often as you wish by going to My Account.


What About Cookies and Web Beacons?
A cookie is a small file placed on the hard drive of your computer. Most websites use cookies. We use cookies to track your use of the Website and the System, provide you with a more personalized user experience, and to allow you to login and begin use of the Website automatically when you visit the Website. A web beacon is an often-transparent graphic image, usually no larger than a 1x1 pixel that is placed on a web page or in an e-mail that is used to monitor the behaviour of the user visiting the Website or receiving the e-mail. Cookies and web beacons used by Presst and our online partners are not linked to Personal Information. Some of our Shopkeepers may use cookies or web beacons on our Website. We have no access to or control over these cookies and web beacons. This Privacy Policy covers the use of cookies and web beacons by Presst and our online partners only and does not cover the use of cookies or web beacons by any other third party.

1st party Cookies used on this site
The following 1st party cookies are used on our site:

 

Name Purpose
login_token Allows the user to be automatically logged in if they have previously entered their username and password.
_pc_session_id Allows our site to store information about session (referrer, landing page, etc...)
c_rt_ppr Allows DecoNetwork to apply session affinity to back-end nodes in cluster.
set_sa Used on the sign-up page to store what DecoNetwork sales agent website has originally been visited.



3rd party Cookies used on this site
The following 3rd party cookies are used on our site:

 

Provider Name Purpose More information
Google _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Privacy policy


Other third party cookies maybe used on this site and is the responcibility of the site owner to declard those cookies.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Presst pages, or register with Presst's site or services, a cookie helps Presst to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Presst Web site, the information you previously provided can be retrieved, so you can easily use the Presst features that you customized.

How to control and delete cookies
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Presst services or Web sites you visit.

Visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

Does Presst Protect My Personal Information?
Personal Information. Whenever we obtain your Personal Information, we use commercially reasonable efforts to protect it from unauthorized access or disclosure. However, we are not insurers of the security of your Personal Information. Accordingly, we assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond our reasonable control. Website Content. The content that you store, post, or transmit on or through the Website, such as message board postings, storefront pages, and images on your Products, may be accessed by other users, including people that you do not know. We are not responsible for the actions of others. Therefore, you should use care in communicating with other users and only disclose your Personal Information to other users that you know to be trustworthy. You should not assume that your content will be kept private.

How Can I Review and Make Changes to My Personal Information?
You can obtain a copy of and request that we correct errors in your Personal Information by emailing us at info@presst.co.uk. For your protection, you will be required to provide proof of your identity to obtain a copy of your Personal Information. If your Personal Information changes or if you no longer want to use the Presst Services, you may correct, update or deactivate your Personal Information and/or your account through the account management screen. If you would like to deactivate or terminate your account you can also contact our Customer Service.

Tell-A-Friend
If you choose to use our referral service to tell a friend about the Website, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Website. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Security
The security of your Personal Information is important to us. When you enter sensitive information such as a credit card number and/or social security number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Does This Privacy Policy Apply When I Access Third Party Websites?
You may be able to access third party websites directly from the Website. This Privacy Policy does not apply when you access third party websites. We cannot control how third parties may use Personal Information you disclose to them, so you should carefully review the privacy policy of any third party website you visit before using it or disclosing your Personal Information to its provider.

Can I Opt-Out From Receiving Communications From Presst?
We provide you the opportunity to opt-out of having your Personal Information used for certain purposes. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form. If you no longer wish to receive our newsletters and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at info@presst.co.uk. We also offer you an opportunity to opt-out of certain communications through the account management screen. If you need assistance you may contact us at info@presst.co.uk. If we disclose your Personal Information to a third party in a manner that is not set forth in this Privacy Policy you will be notified so that you can make an informed choice about sharing your Personal Information with that third party.

 

 

Search
Your cart is empty
Search