*OUT OF OFFICE* - We are out of the office 18th / 19th March and also have limited hours in the office 20th - 22nd. We will be responding to emails and enquiries however our response times may be slower than usual. Orders can also be placed during this time however these may not be produced or shipped until we return to the office. We are also currently working through some large orders as well as receiving a large number of enquiries and are working through these as quickly as we can. Many thanks for your continued support!

Presst Ltd Privacy Policy

Last Updated: 09/02/2024

Our contact details

Name: Presst Ltd (Presst is a trading name of Starlight Theatrical Ltd)

Registered Office: The Boathouse, Harbour Square, Wisbech PE13 3BH

Trading Address: Unit 2 Anglia Way, Wisbech, Cambridgeshire PE132TY

Phone Number: 0330 133 5701

E-mail: info@presst.co.uk

We value your privacy and appreciate that you trust us to protect that information.  This Privacy and Cookie Policy explains what information we collect from you, why we collect it, and how we protect it.  It also summarises your rights and tells you how you can exercise those rights, including by contacting Presst.

However, this policy does not apply to information about you collected by third party websites that may post links or advertisements on or otherwise be accessible from our website. The information collected by these third-party websites is subject to their own privacy policies.

The type of personal information we collect

We currently collect and process the following information – whether collected automatically, or provided voluntarily by you:

Information collected automatically:

  • Your IP address, the internet browser and device you use, the date and time you visit, and how you use our website and access its content, if you place any orders your purchase and payment history.

If you are a registered Presst Ltd customer, we link this automatically collected data to the other information we collect about you and use this information for a variety of purposes:

  • Name, contact details (such as email address, physical address, telephone number), password, payment information (such as credit card or bank account details)
  • Information you provide when you personalise a product such as text or images
  • Information you provide if you write a review, enter a competition or contact support

You have the option not to provide personal information. However, doing so may prevent you from using some of our website features or placing orders for our products. Similarly, if you decline to let us place certain cookies on your device, our website will only have limited functionality (see more information about cookies below).

The website is not meant for use by children under the age of sixteen and children under that age are prohibited from creating an account or otherwise providing their personal information.

We provide you the opportunity to opt-out of having your Personal Information used for certain purposes. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form. If you no longer wish to receive our newsletters and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at info@presst.co.uk. We also offer you an opportunity to opt-out of certain communications through the account management screen. If you need assistance you may contact us at info@presst.co.uk. If we disclose your Personal Information to a third party in a manner that is not set forth in this Privacy Policy you will be notified so that you can make an informed choice about sharing your Personal Information with that third party.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons, and we use the information that you have given us in order to:

  • Produce and ship your order and provide related customer service
  • Maintain, improve and administer our website
  • Communicate with you, including sending our newsletter if you have opted in
  • Provide co-branded offers with our partners or group companies
  • Identify and prevent fraud, improve or personalise your online experience, and enhance the security of our systems
  • Better understand how visitors use our website, and to determine the effectiveness of advertising.

We may share this information with our parent company, Starlight Theatrical Ltd. As well as other companies who may process information on our behalf, including companies that assist us with:

  • Producing or delivering your order
  • Storing and securing data
  • Processing payments

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@presst.co.uk

(b) We have a contractual obligation.

(c) We have a legitimate interest.

How we store your personal information

Your information is securely stored. The security of your Personal Information is important to us. When you enter sensitive information such as a credit card number and/or social security number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

We keep the personal information you have provided for as long as it is necessary for the purpose for which it is provided (we also keep supplied or designed artwork on file for futre repeat orders), or because we are legally required to do so.

If your Personal Information changes or if you no longer want to use the Presst - Print & Clothing Services, you may correct, update or deactivate your Personal Information and/or your account through the account management screen. If you would like to deactivate or terminate your account you can also contact our Customer Service.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@presst.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@presst.co.uk.

What About Cookies and Web Beacons?
A cookie is a small file placed on the hard drive of your computer. Most websites use cookies. We use cookies to track your use of the Website and the System, provide you with a more personalized user experience, and to allow you to login and begin use of the Website automatically when you visit the Website. A web beacon is an often-transparent graphic image, usually no larger than a 1x1 pixel that is placed on a web page or in an e-mail that is used to monitor the behaviour of the user visiting the Website or receiving the e-mail. Cookies and web beacons used by Presst and our online partners are not linked to Personal Information. Some of our Shopkeepers may use cookies or web beacons on our Website. We have no access to or control over these cookies and web beacons. This Privacy Policy covers the use of cookies and web beacons by Presst and our online partners only and does not cover the use of cookies or web beacons by any other third party.

1st party Cookies used on this site
The following 1st party cookies are used on our site:

 

Name

Purpose

login_token

Allows the user to be automatically logged in if they have previously entered their username and password.

_pc_session_id

Allows our site to store information about session (referrer, landing page, etc...)

c_rt_ppr

Allows DecoNetwork to apply session affinity to back-end nodes in cluster.

set_sa

Used on the sign-up page to store what DecoNetwork sales agent website has originally been visited.



3rd party Cookies used on this site
The following 3rd party cookies are used on our site:

 

Provider

Name

Purpose

More information

Google

_utma
_utmb
_utmc
_utmz

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Google Privacy policy


Other third party cookies maybe used on this site and is the responcibility of the site owner to declard those cookies.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Presst pages, or register with Presst's site or services, a cookie helps Presst to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Presst Web site, the information you previously provided can be retrieved, so you can easily use the Presst features that you customized.

How to control and delete cookies
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Presst services or Web sites you visit.

Visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

 

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