Terms & Conditions

Updated 02/02/2023

An agreement between you and Presst - Print & Clothing to enter and use this website and services


Welcome to the Presst - Print & Clothing website and services.
We hope you enjoy your use of our facilities. Please appreciate and understand that this is a legal world and that you, by not immediately leaving this website now or immediately after reading our terms of service are accepting our services under the terms of this agreement.
It is your obligation to keep your self informed of any changes that may occur between visits, as using our services each time is under the condition that you accept all our terms and conditions. We may change our terms and conditions from time to time without expressly informing you.


Use of our Website
These Terms, together with our Privacy Policy, govern your use of the Website. Please take the time to read them both, as they include important terms which apply to you. You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.

You may only use the website for lawful purposes and in accordance with these terms of use. We are happy for you to print or download/save one copy of each page of the website for your personal reference purposes and you may print or download/save any information we expressly make available for printing or downloading/saving (such as these terms of use) a reasonable number of times for your personal reference.

You must not copy, distribute, reproduce or modify any material printed or downloaded from the website. You must not use any illustrations, photographs, video or audio sequences or any graphics from our website separately from any accompanying text, or remove any indications of ownership. Some of the material published on the website (such as designs uploaded by our customers and displayed on the website to demonstrate the types of products we create and sell) are not owned by us and you will need to obtain the consent of the owner before using any such material. You must not publish any copies of materials from the website in any public forum (whether online or offline), or make any statements or take any actions that could result in liability for us. You must not, and must not attempt to, use the website (including by uploading or submitting any designs, images or reviews):

  • to carry out or assist any unlawful or criminal activity;
  • to receive, access or transmit material which is defamatory, obscene, offensive or sexually explicit or which contains or promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • in any way that infringes any third party's intellectual property rights or data protection or privacy rights and or breaches any contractual duty or duty of confidence;
  • to be threatening or harassing to any other person or to cause annoyance to, inconvenience or needless anxiety, upset, harm or embarrassment to any other person;
  • to impersonate any person, or to misrepresent your identity or affiliation with any person;
  • to access parts of our website that are not intended for public use;
  • to access or monitor the website or any of its content other than using the website's navigational structure or for any purpose other than that expressly permitted in these terms;
  • to do anything which places an unreasonably large load on the website, or its supporting computer systems;
  • to attempt to disrupt or interfere with the website in any way or with another person's use of the website, or use the website as a means of disrupting or interfering with other websites;
  • to probe, scan or test the vulnerability of the website or any network connected to it;
  • to willfully corrupt any data, documents or material available on the website or insert or knowingly or recklessly transmit or distribute a virus, trojan horse, worm, logic bomb or other material which is malicious or technologically harmful into our network and computer systems so as to cause harm to the website, us or other users or which is likely to bring the website or us into disrepute;
  • to reproduce, duplicate, copy scrape, or re-sell any part of our website in contravention of the provisions of these terms;
  • to access without authority, interfere with, damage or disrupt any equipment, network or software on which the website is stored or which is used or owned by the website or that of a third party; or
  • to assist, encourage or permit any other person to do any of the acts described above.

All of the above are forbidden regardless of the means used and some of these acts constitute offences under the Computer Misuse Act 1990.


Our right to make changes to these Terms
We may amend these Terms at any time by updating this webpage. Please look at the top of this webpage to see when these Terms were last updated. Every time you place an order with us, the terms on our website at the time of your order will apply to the contract between you and us.


Our Products
The images of the products on our website are for illustrative purposes only, and some may be computer generated. Although we have made every effort to display the colours accurately, we cannot guarantee that your computers display will accurately reflect the colour of the products. Your products (and any images that you upload or send to us for printing onto products) may vary slightly from those images. Although we have made every effort to be as accurate as possible, all sizes, weights, capacities, dimensions and measurements indicated on our website may vary from the specification set out in the order. The packaging of the products may vary from that shown on images on our website. A large number of products sold by Presst are personalised or made to order and are not held in stock, or at least not in a finished state. In this instance, full payment for the goods will be taken in advance as the products are bespoke in nature.


When trying on any products which are clothing, please ensure that you are not wearing perfume / aftershave or a deodorant which may leave a scent or marks on the Product. We will be unable to accept the return of any Product where there is evidence that these instructions have not been followed. The Product should be returned with its original packaging.


To register with the website you must be over 18 years of age. Each registration is for a single user only. Upon completing the registration process you will receive a username and password to access the website. We do not permit you to share your username and password with any other person nor with multiple users on a network. Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately. We may suspend or cancel your registration immediately at our discretion or if you breach any of your obligations under these terms. We cannot and will not be liable for any loss or damage arising from your failure to comply with this. We will only knowingly provide products or services to persons who can lawfully enter into and form contracts under applicable law. We only use your personal information in accordance with our Privacy Policy.


Ordering from us
When placing an order through our website, the webpages will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each stage of the order process. You are deemed to place an order with us by ordering any of the products which we sell by following the steps on our webpages and entering your payment details. We will then send you an email acknowledging that we have received your order, which details the products you have ordered. However, please note that this does not mean that your order has been accepted by us. Our acceptance of an order takes place when we send you an email confirming that the products have been shipped (Shipping Confirmation). The contract between us will only be formed when we send you the shipping confirmation, even if your payment has been processed at an earlier stage, unless we have notified you that we do not accept your order or you have cancelled your order. By placing an order you confirm that all details you provide for the purpose of ordering or purchasing goods are correct, that the credit or debit card or PayPal account you are using is your own and that there are sufficient funds to cover the costs of the products you are purchasing. Payments via all major credit and debit cards are taken online via PayPal and Stripe. To ensure that your credit or debit card or PayPal account is not being used without your consent, we will validate name, address and other personal information, supplied by you during or after the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. If for any reason your credit card details are incorrect or there is not enough money in your account or for any other reason the order cannot be processed, Presst reserve the right to cancel your order. All information provided by you will be treated securely and strictly in accordance with the General Data Protection Regulation. If there are any changes to the details supplied by you, it is your responsibility to inform Presst as soon as possible. If we are unable to accept your order, for example because a product is out of stock or no longer available or we cannot meet your requested delivery date or there was an error in price on our website (as referred to in clause 15), we will inform you of this by email and we will not continue to process your order. If you have already paid for your order, we will refund you the full amount including any delivery costs charged as soon as is reasonably possible. For the avoidance of doubt, if there are two or more products in your order and one or more of those products is delivered, we will not refund the delivery charge. We may refuse to accept an order: where products are not available; where we cannot obtain authorisation for your payment; if there has been a pricing or product description error; if we cannot meet your requested delivery date; if you do not meet any eligibility criteria set out in these terms; if the order is to be delivered outside of the United Kingdom; if your order for products which we have personalised or customised for you (personalised products) contains content which is (including but not limited to) threatening, indecent, offensive, pornographic, abusive, discriminatory, in breach of confidence or in breach of privacy. We reserve the right to apply our logo to all of our personalised products.


Changing or cancelling an order for personalised products
It is vitally important that when you place your order, you check that all details, including images, dates, spelling, punctuation and grammar are correct, as we copy exactly what we are sent for item personalisation. Details of your personalisation are also included on your order confirmation and invoice. If you have noticed an error after you have placed an order we request you let us know within two hours via email to info@presst.co.uk and providing the item has not already been sent for production we can look to make the required alterations. Your order is put into production two hours after it is received by us. After this period we will be unable to process any changes or refund the order. To cancel an order for a personalised product, please contact us within the time periods specified above. You will not be entitled to a refund in respect of any personalised products which contain a misspelling or incorrect image that you are responsible for and which you fail to amend. Please see our Returns Policy for further information.


Your consumer right of return and refund
Consumers have a legal right to cancel a contract during the period detailed below. This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep a product, you can notify us of your decision to cancel the contract and receive a refund. However, this cancellation right does not apply in some cases, for example in the case of any personalised products that have been sent for production. Your legal right to cancel a contract starts from the date the contract between us is formed. You will have a 14 day period of time to cancel your contract with us. To cancel a contract, you must contact us via email on info@presst.co.uk and let us know (before any personalised products have gone into production – see above) that you have decided to cancel. For further information please refer to our Returns Policy. Because you are a consumer, we are under a legal duty to supply products that are in conformity with this contract. As a consumer, you have legal rights in relation to products that are faulty or not as described. These legal rights are not affected by your right of return and refund in this clause or anything else in these terms. Our right to cancel We reserve the right to cancel any order at any time and issue a full refund.


We will deliver the Products ordered by you to the address which you give for delivery when you place your order. You may specify a delivery address which is different from your billing address, if, for example, you would like us to deliver the Products directly to a friend, a relative, or to your place of work. If any of the details you have given us in your delivery address are incorrect, we accept no liability for any items which have not been received. If no one is available at the delivery address given to accept the delivery, one of our carriers will leave you a card that the Products have been returned to our premises or the premises of any carrier which we use, in which case, please follow the instructions on the card to rearrange delivery. Please note that if you do not rearrange delivery, the Products will be returned to our premises. Delivery of an order shall be completed when we deliver the Products to the delivery address given in the order process or to any other location nominated by you. The risk and responsibility in the Products will sit with you from that time. You own the Products once we have received payment in full (including all applicable delivery charges) and the delivery of the Products is completed. All delivery and dispatch timescales quoted on the website do not include weekends or public holidays. However, please be aware that these working hours do not apply to production. We may still produce items outside of these hours and on weekends and on public holidays. Some postal addresses in Northern Ireland, some offshore islands and some remote areas of Great Britain may not be covered by our normal delivery services and so we may have to contact you to advise you of extra postal charges. We do not currently ship outside of the United Kingdom.


Our liability in relation to delivery
Provided that we take the steps outlined in this clause, we will not be liable for out of pocket expenses or other costs incurred due to failed or delayed deliveries. If there is a substantial risk of delay, you may contact us to end the Contract and receive a refund for any products you have paid for but not received. If the Products you have ordered do not arrive within 30 days of placing the order we accept no liability, so far as permitted by law, unless you have contacted us via email within this period. For further information please refer to our Delivery Policy.


Price of Products
All prices on our website are in UK pounds (£). The price of the products will be the price indicated on the order webpages when an order is placed. We will take all reasonable care to ensure that the price advised to you is correct. Our website contains a large number of products. It is always possible that, despite our reasonable efforts, some of the products on our website may be incorrectly priced. If we discover an error in the price of the products you have ordered we will contact you to inform you of this error and we will give you the option of continuing to purchase the product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the products to you at the incorrect (lower) price.


If a discount was applied to your original order, any amount refunded will be adjusted to allow for the revised order value and appropriate discount level. Please note you can only use one discount code per order.


You may retrieve and display the content of the website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the website without written permission from us. Unless otherwise stated, the copyright and other intellectual property rights in all material on this website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms, any use of extracts from this website other than in accordance with the above is prohibited. If you breach any of these terms, your permission to use this website automatically terminates and you must immediately destroy any downloaded or printed extracts from this website. No part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission. Any rights not expressly granted in these Terms are reserved.


Service access
While we endeavour to ensure that this website is normally available 24 hours a day, we will not be liable if for any reason this website is unavailable at any time or for any period. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control. Presst does not make any warranty that the web site is free from infection by viruses or anything else that has contaminating or destructive properties.


Your material and conduct
Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes. In using the image or text upload facility on the website, you agree not to upload or print any images or text that will cause distress or offence to any person or which contains material as set out as below. It is your responsibility to ensure that express permission for any images you use has been granted by the owner of any image. We reserve the right to refuse to process any order that may cause offence or distress to others and in such a case we will refund any payment made. We will not be responsible for any copyright infringement by the customer. We will not be responsible or liable to you for any loss of material uploaded or transmitted through our Website. You are prohibited from posting or transmitting to or from this Website any material: that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence or in breach of privacy; for which you have not obtained all necessary licences and/or approvals; which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data). We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of the clauses of above.


Intellectual property rights
Unless otherwise stated, we are the owner or licensee of all intellectual property rights on the website and the material published on it (including the "look and feel" of the website). These rights are protected by laws and treaties around the world. You retain all of your ownership rights in the material that you upload or submit to us via the website for customisation of products (your "Designs") (whether or not you order products from us). Where you save your Designs on the website, you grant us a limited licence to store these Designs for you. We will not use the Designs in any other way unless you choose to place an order for products which incorporate the Designs. The Terms and Conditions of Sale set out your intellectual property rights should you order any products which incorporate the Designs.


Links to and from other websites
Links to third party websites on this website are provided solely for your convenience. If you use these links, you leave this website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.


While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this website. We may make changes to the material on this website, or to the products and prices described in it, at any time without notice. The material on this website may be out of date, and we make no commitment to update such material. The material on this website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms might have effect in relation to this website.


Events Outside Our Control ("Event")
We will not be liable or responsible for the failure to perform or delay in performance of any of our obligations under a contract that is caused by an Event Outside Our Control. An Event means any act or event beyond our reasonable control, including (but not limited to) strikes or other industrial action by third parties, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not), fire, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport. If an Event takes place that affects the performance of our obligations under a contract: we will contact you as soon as reasonably possible to notify you; and our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event. Where the Event affects our delivery of Products to you, we will arrange a new delivery date with you after the Event is over. You may cancel a Contract affected by an Event which has continued for more than 30 days.


Our liability
If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into the contract. Nothing in these Terms shall exclude or limit our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; misrepresentation as to a fundamental matter; or any liability which cannot be excluded or limited under applicable law. You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of these terms by you, or your use of this website, or the use by any other person using your registration details.


Breach of these terms
If we think that you have breached these terms, we may take such action as we consider appropriate in the circumstances, including, but not limited to all or any of the following actions:

  • we may remove or suspend the website;
  • we may temporarily or permanently prevent you from using the website;
  • we may issue a warning to you;
  • we may take legal proceedings against you (and may seek reimbursement of any and all losses, damages, liabilities, expenses and costs incurred by us as a result of your breach of these terms on an indemnity (pound for pound) basis;
  • we may require that you return or destroy copies of materials you have made in breach of these terms; and/or
  • we may disclose such information to law enforcement authorities as we feel is necessary and, where the breach concerns a third party's intellectual property rights, we may disclose your details to any third party claiming that you have infringed their intellectual property rights.

Governing law and jurisdiction
These terms are governed by English law. This means a contract for the purchase of products through our website and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. We do not warrant that products on the website are appropriate or available for use outside the United Kingdom. It is prohibited to access the website from territories where its contents are illegal or unlawful. If you access this website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.


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